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BOOKS
Iverson,
K.M., (2004). "E Learning: Interactive Strategies for
Digital Delivery," UPS, NJ: Prentice-Hall.
Iverson, K.M. (2001). Managing
Human Resources in the Hospitality Industry: An Experiential
Approach.
New York
: Prentice-Hall.
Iverson, K. M. (1989). Introduction
to Hospitality Management.
New York
: Van Nostrand Reinhold.
ARTICLES
Iverson,
K.M. & Vukotich, G. (2009) OD 2.0: Shifting from
disruptive to innovative technology. OD Practitioner, 41, 1,
21-28.
Iverson,
K.M. (May, 2008) They’re
Just Not That Into It: Engaging the Disengaged Learner
Performance Express
Iverson,
K.M. (2008) Engaging
the E Learner: Interaction is not Education. E Learning Guild
Practitioner, February 25 2008.
Iverson,
K.M. Colky, D., & Cyboran, V. (2006). E-Learning
Takes the Lead: An Empirical Investigation of Learner
Differences in Online and Classroom Delivery, Performance
Improvement Quarterly, 18,
4, 2-14.
Iverson,
K.M. & Colky, D. (2004)
Scenario Based E Learning Design.
Performance Improvement, 43, 32-39.
O’Connor,
N. Iverson, K.M. & Colky, D. (2003).
Career
Success in Training & Development: Is It What You Know or
Who You Know? Performance Improvement Quarterly. 16, 4-18.
Iverson,
K.M. (2002). Envisioning the future of E Learning, E
learning Magazine.
Iverson,
K.M. (2000). Valuing
diversity: Using content analysis to assess diversity
issues in the hospitality industry. Cornell Hotel and
Restaurant Quarterly.
Iverson,
K.M. (2000). The paradox of the contented female manager: An
empirical investigation of gender differences in pay expectation
in the hospitality industry. International Journal of
Hospitality Management, 19, 33-51.
Sparrowe,
R.T. & Iverson, K.M. (1999). Cracks in the glass ceiling? An
empirical study of gender differences in income in the
hospitality industry. Journal of Hospitality & Tourism
Research, 23, pp. 4-20.
Iverson,
K.M. (1996). Assessing student interest in distance education. The
Hospitality Research Journal 20, pp. 30-43.
Iverson,
K.M. (Spring, 1995). Student empowerment: Revitalize hospitality
education with total quality management processes. Hospitality
and Tourism Educator, 7, 56-58.
Iverson,
K. M. (Spring, 1990) Bringing guest service into the classroom. Hospitality and
Tourism Educator, 47-49.
WORKS
in PROGRESS
Training
and Development: A
Competency
Building
Approach, proposed manuscript submitted to
Prentice Hall for preliminary consideration.
Blending
Competency and Culture: Professional
Curriculum Architecture and Multiculturalism in Workplace Learning and
Performance, peer-reviewed article in process.
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